Description
The One Minute Manager” is one of the classics in the business and management literature, by Ken Blanchard and Spencer Johnson. The book gives a simple yet powerful approach to how to be managed and lead your employees so you can grow. Because it applies three key techniques for management, it can be applied in under a minute, which makes it easy for managers to encourage productivity and morale among teammates.
Key Concepts:
One Minute Goals:
At the start of a new task or responsibility, the manager and employees can set clear, concise and specific goals.
Every goal is written in such a way that it should not extend to more than 250 words, so that it could be read under one minute.
Employees know exactly what is expected of them. They regularly measure their own progress.
One Minute Praisings:
A manager should praise an employee when he/she performs well, and immediately and specifically.
This response should be short and refer to what the worker did right.
Positive reinforcement enhances employees’ motivation and urge.
One Minute Reprimands:
Upon making a mistake, when a worker has acted wrong, the manager should reprimand him directly within a minute.
This is how the reprimand should be given primarily of action done rather than pointing someone’s fingers at them and there should be two stages;
The manager reports to the employee what was done wrongly.
Again, the supervisor tells the employee that he is appreciated and that it is behavior that needs to change, not the person.
Key Takeaways:
Efficiency: The message is that feedback or goal-setting has to be both brief and effective, so therefore, it is not going to be a long drawn process but rather one that impacts performance immensely.
Clear Communication: Clear goals and instant feedback mean that the employees have an exact idea of their standing position and just what they have to do to enhance their performance.
Equilibrium: The book stimulates a balance of praise and reprimands, allowing for a supportive yet accountable workspace.
The lessons in the book are admired for coming across easily, making it an ideal tool for managers to improve group performance with little effort.
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